Delete your account

CardLoft, operated by Matthew Barnes (Australia)

This page explains how to request deletion of your CardLoft account and the data associated with it, what we remove, and what (if anything) we keep. It applies to the CardLoft app and to cardloft.app.

How to request account deletion

• Email contact@cardloft.app from the email address you use to sign in to CardLoft, with the subject “Delete my account”.
• We verify the request comes from your account’s email address, then permanently delete your account and associated data (see below).
• We complete deletion within 30 days of verifying your request and email you to confirm once it’s done.

What is deleted

When you delete your account, we remove:

• Your account and profile information (email address, display name, profile photo).
• Your card collections and the card photos you have uploaded.
• Any profiles you created and your trade activity within your networks.
• Usage and analytics data linked to your account.
• Any stored eBay connection tokens (you can also disconnect eBay in-app at any time).

What is kept, and for how long

• Backups: residual copies in our encrypted backups are purged within a further 90 days of your deletion.
• Legal/records: we may retain limited records where required by law (for example, tax or fraud-prevention obligations), kept only for as long as required and then deleted.

Delete some data without closing your account

You don’t have to delete your whole account to remove data. You can delete individual cards from your collection at any time in the app, and you can email contact@cardloft.app to request removal of specific data.

Questions? Contact us at contact@cardloft.app. See also our Privacy Policy.